Shipping Policy
At Maebe, we take great care in ensuring your order reaches you safely and on time. This Shipping Policy outlines how orders are processed and delivered.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.
During high-volume periods such as launches, sales, or festivals, processing times may be slightly extended.
Delivery Timelines
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Within India: 3–7 business days after dispatch
Delivery timelines may vary depending on your location, courier partner availability, and external factors beyond our control.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout.
We may offer free shipping during select promotions or above a minimum order value.
Order Tracking
Once your order is dispatched, tracking details will be shared via email or SMS. Please allow up to 24 hours for tracking updates to reflect.
Delays & Exceptions
While we strive to meet estimated timelines, Maebe is not responsible for delays caused by:
- Courier partner disruptions
- Weather conditions
- Regional restrictions
- Force majeure events
Damaged or Missing Orders
If your order arrives damaged or incomplete:
- Notify us within 48 hours of delivery
- Share clear photos/videos for verification
Claims raised beyond this timeframe may not be eligible for resolution.
Contact: care@heymaebe.co.in